I often have lawyers tell me that they know they should be doing social media marketing or maybe blogging, but they really don’t know how or what they talk about and how to target it to impact their practice. And no one believes that they have the time.
I’ve known Nancy Myrland for a fairly
It is not exaggerating to say that for most lawyers, providing clients with a client portal is a critically important topic. The idea of using a client portal to better serve your clients involves more than better client service. This involves “best practices” for security of client information. Setting up a portal allows your firm
I would like for every one of my regular readers to read Why Lawyers Don’t Run Startups. It is a bit unfair to lawyers and even includes a sentence about entrepreneurs hating lawyers. But we’re tough and we can take it.
This is important for you to read even if you never intend to
So which is more secure- an unencrypted email attachment or a client portal? Well, that is sort of a trick question because most everything is more secure than an unencrypted email attachment. And normally one would use the phrase “secure client portal” because by definition, client portals should be secure. 
In this recent Oklahoma Bar
Law firms are businesses. Businesses should have the goal of being profitable. The September/October 2016 issue of Law Practice Magazine is the annual finance issue. The cover story is 
Increasing Law Firm Profitability by Instilling Values by Katy Goshtasbi. This is a well-written “must read” piece which takes a bit of a different look at
This observation hopefully does not apply to you or your law firm. But the recent blog post Why Your Clients Will Thank You For Investing In Law Practice Management Software from Susan Cartier Liebel really struck a nerve with me. Her husband is a client of a law firm that they believe does great work
Blogging about someone else's blog post seems a bit redundant. So I rarely do it. But my friend Bob Ambrogi's post Is LinkedIn Losing Its Luster for Lawyers? struck such a cord with me that I had to note it here.
So many good social sharing ideas get a great start online and then get
I thought this was a very nice podcast on a timely topic. I'm just going to repeat much of Legal Talk Network's description of How to Attract Clients in the Digital Era.
On this episode of The Digital Edge, Sharon Nelson and Jim Calloway interview Sona Pancholy, a business development director, about the ways
Care and Feeding of the Law Firm Client is my Oklahoma Bar Journal column that covers the basics of forming and maintaining good client relationships. The topics range from the initial interview and retainer agreement to managing expectations and good communications throughout the representation. There there is nothing earth-shattering here. But in a busy professional
Statements for legal services are a critical part of law office operations, yet often insufficient attention is given to the appearance and formatting of legal billing. Bills are an important communication with clients that can impact the clients’ view of the law firm and its lawyers.
In my column Your Statement for Legal Services is
