We hear a lot about big data these days. But what about our "little data?" By that I mean the routine information that we discard because we have never thought of trying to capture it. Here's my post on Attorney@Work Big Data, Little Data: It’s All Useful Data where I discuss how using document automation
Checklist for a client site visit
Many readers are aware that I am a proponent of using checklist-style office procedures manuals in the law office. I urge all lawyers to read Atul Gawnde's The Checklist Manifesto.
But sometimes it is difficult to convince busy people that they should prepare checklists for tasks that they already know how to do and
Top five cybersecurity tips for lawyers–and more!
Cyber Security for Small Firms and Solo Practices is a topic I was recently asked to discuss as a guest on the Digital Detectives podcast. As most of you know, I have co-hosted the Digital Edge podcast for many years with Sharon Nelson of Sensei Enterprises. This time the tables were turned as Sharon and
Podcast: Tips for Managing Technology from a Chief Information Officer
Having a great friend you haven't talked to in a while as a podcast guest is one of the perks of being a podcast host. Sharon Nelson and I got to do that when we interviewed Andy Adkins for his "tell all" interview Tips for 
Managing Technology from a Chief Information Officer on the Digital
Change is Underway in Law Firms: Here is the proposed agenda for your law firm retreat
Today I’m going to be a bit presumptuous. I’m going to strongly suggest that your law firm needs a retreat to better focus on changes in the legal service marketplace and how law firms should be using their technology today. This is presumptuous to some because many forward thinking lawyers who follow my blog have
Welcome to the intangible law firm (and Law21 is back in business)
Jordan Furlong returns to blogging at his Law21.ca blog after an 18 month break. if you don't know who Jordan is, you can check here. But he is well-known in my professional circles as an engaging presenter and writer on topics relating to the future of law, the future of the delivery of legal
My Big Idea: Shall We Cut to the Chase?
If you are wondering how something can be both a cliché and a big new idea, I'll concede that is a good question. Bear with me.
Since 2013, Law Practice Magazine has featured its "Big Ideas" themed issue in July. I was the issue editor on the first issue and, since then, that has been
Review of Locked Down: Practical Information Security for Lawyers
Information Security is an increasingly important topic. It is also a subject matter where relatively few lawyers have much background or training. Lawyers do have great experience learning from the experts where all types of subject matters are concerned. My friends and colleagues, Sharon Nelson, David Ries and John Simek are experts in this field.
Protect Yourself from Spear Phishing and Ransomware
Here is a guest post from my colleague Laura A. Calloway, Director of Service Programs for the Alabama State Bar. She has been a practice management advisor for a few weeks longer than I have (and, even after all these years, she never lets me forget it.) These latest spear phishing attacks that purport to
What Lawyers Should Know About Cloud Computing Security Standards
When I speak to lawyers about cloud computing, I still often get the question "But how do I know who is holding my client's information and whether I can trust them?" Generally speaking I tell them there are contractual safeguards so that they should read those providers of the provider agreement closely. I also note