I hate spam e-mail. It fills my inbox and wastes my time. I saw a report from a bar association this week that 94% of its incoming e-mail was spam. Of course, they filter most of that out.

But today I want to make sure you understand that some of the advice you received in the old

"I cannot open that document you sent me." We used to hear that a lot on the early days of law office computing as several word processors competed for market share. Well, we are starting to hear it a lot more this year.

As many of you know the primary programs in Microsoft Office (Word

Copying text from one document to another without also capturing unwanted formatting is something most of us do daily. As a veteran presenter of many "50 Tips" or "60 Tips" programs, I have often discussed with my colleagues that using Edit-Paste Special-Unformatted text to paste into a document has been sort of the "Ultimate Tip"

What’s your reaction when you hear of a lawyer who still doesn’t use e-mail, or worse yet, has his secretary open and process his e-mail? It’s sort of shocking to hear of a professional who doesn’t use e-mail. You think they are backward, behind the times, a faithful follower of brother Ned Ludd or somehow

I listened to a great webinar the other day and almost forgot to share the quite useful materials with you. Adobe’s Rick Borstein and Tim Huff did 30 Dirty Tips for Acrobat 8 and I certainly learned some new tips.  If you have Adobe Acrobat 7 or 8, this is worth your time. As regular

PC Magazine highlights this font creating process that is so delightfully geeky that I don’t care that you have to purchase a $79 piece of software to do it. Make your own fonts out of your handwriting or your kid’s handwriting. Change your default font for your e-mails to your own handwriting. "Handwritten" e-mails would