I’m at the Indiana Bar Solo and Small Firm Conference and just finished giving the opening keynote presentation on Increasing Client Satisfaction. The great thing about these conferences is that you always learn something, no matter how many different conferences you have attended (and I have been to quite a few of these conferences in…

The August issue of Law Practice Today has just been published online. Among its many features is "Blawg: Marketing Your Practice with a Weblog" by myself and Tom Mighell. I’d encourage all of you to check this out even if you have no plans whatsoever to ever start a blog. This is a "Best…

Tom Kane has posted his Top Ten Marketing Tips with links to some explanation and elaboration. There is great advice you can absorb in a couple of minutes. I regularly follow Tom’s blog.

I noted with interest a comment posted by someone noting that many of these ideas do not apply in a criminal defense…

Let me start by saying that I generally hate lawyer ads on television. I’ve seen many of them and they are generally tacky and detrimental to the public’s perception of the legal system and the legal profession. Of course it could be said that they reflect the state of modern television. But having said that…