I think it is very important to re-examine our processes in light of the new reality.

This tip costs nothing to implement and takes only a minute. It may only be used rarely but if it reduces a client’s anxiety or moves communications along, then it is well worth the minor change. Plus you can change it anytime.

Phone tag just seems like even more of a time-waster these days.

Change Cell Phone Quick Responses to Reflect Today’s Reality (April 27, 2020)