Earlier this year, I wrote a column for Lawyer's USA about Rethinking the roles of your law firm’s support staff. In many small or medium-sized law firms, the staff is divided between secretaries and legal assistants, with perhaps a receptionist or billing clerk. With the many complex tasks that are required in a law office today, having employees who gain deeper expertise in certain tasks may be a great benefit to the law firm. So read this article and see if your law firm should be rethinking some job descriptions and duties.

Lawyers USA also has a free resource available if you would like to read more about law firm staffing. As noted on the website:

"Brought to you by the editors of Lawyers USA, this FREE e-report contains the latest techniques for finding, motivating, keeping and developing your most valuable resource.  We’ve consulted some of the most prominent experts in the field of law firm management including Nancy Byerly Jones, Jim Calloway and Ed Poll to bring you a comprehensive report on this hot topic." Signing up to receive that will also register you for Lawyers USA’s free daily email alert. (You can unsubscribe at any time.)

Visit http://lawyersusaonline.com/free-white-paper-support-staff/ for this fine white paper about getting the best from your staff.