"Effectively Staffing Your Law Firm" was just released by the ABA General Practice, Solo and Small Firm Division. It addresses an important area of law firm management from the smaller firm perspective. I made a modest contribution to the book with a chapter on "Care and Feeding of the Law Office Staff." You can see the table of contents and read the first chapter here.
"In only ten television seasons, Murphy Brown went through some ninety-three secretaries. L.A. Law's McKenzie, Brackman, Chaney and Kuzak had Benny Stulwitz, the mentally challenged office worker. Real-life California lawyer Edward L. Masry had Erin Brockovich. And, of course, Perry Mason had Della Street. So, who's helping you get the work done?
"Every lawyer in a solo or small firm likes to think that only those who've taken the oath and been admitted to the bar are at the helm, but the reality is that the engine driving the office is the staff." — jennifer j. rose, Editor, *Effectively Staffing Your Law Firm*